Hostel Policies

  • Check out is at 12h00. If you stay in the room longer, you’ll be charged an extra night. Also, please let us know if you wish to extend you reservation.
  • For arrrivals before 7am please book the night before. Our rooms are rented by the night rather than the day, so 5:00am is still considered to be the previous night and you’ll be charge full price.
  • Avoid leaving valuable items in the room. We don’t take responsibility for any loss. Ask for our safe deposit box.
  • Only registered guests are allowed inside the hostel. Visitors are allowed just in the reception area until 9pm.
  • Please be considered to other guest and avoid disturbing noises after 11pm. Our bar closes at 11pm on weekdays and 2am on weekends
  • It’s not allowed to bring any alcoholic beverages to the hostel. We sell alcohol at a convenience price, so please do not bring it from outside. A fine will apply if you violate this rule.
  • We do not tolerate drugs of any kind. If we see you using them, we'll call the police and you might end up in prison...trust us, you do not want to spend a day in an Ecuadorian prison.
  • The administration reserves the right to end the lodging agreement if there is any irregularity, in such case, no refund will be given.
  • If you cancel any nights of your reservation 24h prior your arrival, we will be able to refund your deposit, as long as it was a direct booking.
  • If you cancel any nights of your reservation less than 24h prior your arrival, or in the case of a non-show no refund will be given
  • In the event of canceling any individual nights or changing your reservation without the 24 hours' notice of cancellation, deposits are non refundable and non-transferable.